Return Policy

Russian Brilliants® has a seven (7) day refund/return/exchange policy. The seven (7) days begins on the date you receive the package from Russian Brilliants®. Returned packages must be postmarked within seven (7) days of receipt. Shipping costs are non-refundable. Sales with free shipping will be charged the applicable rates. Time extensions are available on request. Requests must be made prior to the seventh day and be approved by Russian Brilliants® owner, Matt Meis.

Every Russian Brilliants® loose stone or jewelry item is examined by two Russian Brilliants® employees prior to shipping to insure the item is in good condition and free of any material defects. When items are returned to our office they are again examined by two Russian Brilliants® employees to insure they are in their original condition. We reserve the right to refuse refund or exchange on returned items that have been damaged in any way.

Stones returned with damage of any kind, whether shipped loose or set in jewelry, will result in a charge of $75 per carat in accordance with our Lifetime Warranty and Insurance Policy posted on our website. Jewelry returned showing signs of excessive wear or damage will result in appropriate repair charges.

Custom design and special order jewelry are non-refundable and non-returnable. See Custom Design below, or our Design Your Dream Ring page for more details.

Shipping Address Only – No Showroom

Russian Brilliants®
10755F Scripps Poway Pkwy #401
San Diego, CA 92131