z - Customer Stories

Hi Matt.... Got Graces ring today...   OUTSTANDING...   Fits perfect and looks so good with her other ring.  I am sure she will see something else on your web site that she will want.   It is a pleasure dealing with you.

Thank you again,
Bill S., West Long Branch  NJ

 
Lillian-Exquisitely Accented With Natural Diamonds-Special Order


Hi Vicki,

I want to express my gratitude to you and Russian Brilliants!  I have had such a wonderful experience with you from guiding me on which shape I would love, sending me stones to look at, and even setting the stone in my own diamond ring.  You were very flexible with my time frame.  I really wanted to wear this on my 2 year wedding anniversary trip and Russian Brilliants was able to build a new head and set the stone in my ring in just 2 weeks!  I chose the 3 carat Radiant cut.  I was concerned that it might be too big and therefore not look natural or like a real diamond.  When I received the ring, I was AMAZED!!  It looks gorgeous!!!  I used to work for a popular Jewelry Store so I know what a diamond should look like.  Even someone with a trained eye in the jewelry business could not tell that this is a simulated diamond!  It looks so natural and so real, absolutely beautiful!!  Thank you so much for your wonderful personalized customer service, great price, promptness and beautiful work!!!  I will definitely recommend your company and will look to you for any future needs!

Carrie L., Atlanta, GA



I am just back home with the parcel. I have to say that I didn't think I would be that impressed by the quality of your work. I am my worst enemy, I want perfection and perfection is not easy to find these days.

I put the earrings next to my 2ct VVS1 solitaire ring and I couldn't see any difference. They both sparkle the same, I couldn't believe it!!! It was worth the trouble I went through paying the Greek customs and Orbit Couriers.

Now that I saw that your quality is like a real diamond, I will be looking for a ring to wear when traveling so I won't be worried.

Thanks again for your time and your kindness going through the process of receiving the earrings.  I look forward to hearing from you. Once again, I am truly delighted I decided to buy from you.
All the best to you and your Team,

Dominique, Greece


Sparkling Woven Stud Earrings


Hello Matt,

Just a note to say thank you to you and your very helpful staff.  I got my ring, love it and it fits very well.  Hope to work with you again.

Merry Christmas and Happy New Year to all of you.

C.B., Blaine  MN


Visione di Amore Ring



My husband and I are SO pleased with the 2ct loose stone we purchased for my wedding ring. I have worn it about two months now and people stop me to look at it almost daily!  When I took it to my jeweler to be set the jeweler had a few questions about how to handle the stone. I was able to call RB and speak to someone immediately. The jeweler had his questions answered and commented on the pleasant and knowledgeable person he spoke with.  We were pleased to work with such a professional company that was so accessible. It was reassuring to talk to representatives before we made such an important purchase. I look forward to buying more jewelry from your company and have been proud to refer a few select friends to your website.

M.M., Oklahoma City  OK



Hi there Vicki,

I hope you are well.  What can I say?  I'm speechless, the ring looks amazing.  I love the way it's professionally done.  It was in a complete state and now it looks so much more classy!

Thank you to you and your craftsmen!

N. Williams, Westlake Village  CA 



Matt,

We loved the ring.  It’s so stunning. You and your team out did yourselves. It is simply amazing looking. It was a pleasure doing business with you. Oh and by the way she said yes!

J.L., Gallatin  TN

 


Custom Ring



Hi Matt,

I wanted to drop you a note to let you know I received the ring……WOW.  It looks unbelievable.  I’m far from a jewelry expert but when I pulled the ring out of the box I was really taken aback by how crystal clear the stone was and how heavy and solid it felt.  Sometimes you can just tell when you pick something up at a store whether it feels flimsy and cheap or solid and well-made.  My first thought was how this ring was definitely a quality, well-made piece of jewelry.  I am thoroughly pleased.  You and Lorraine have been a pleasure working with through this process.  Seemed like within minutes of me sending you an e-mail either you are Lorraine were either returning my e-mail or calling me on the phone.  That kind of personal customer service seems to be something of the past these days and it was refreshing to find it again.  I am a police officer by profession and am VERY skeptical and on-guard by nature, so I was clearly somewhat hesitant to do business online for something as important as an engagement ring.  After speaking with you personally not only during the ordering process but again during the manufacturing process when you made personal suggestions to alter the ring for the better, based on your experience, I was certainly put at ease.  I must say I will certainly trust you in the future for all of my jewelry purchases.  The proposal is coming quickly….on Tues. morning, 3/30, and I know Sandy’s going to love the ring you made.  I am proposing in a somewhat unique fashion and will have photographs taken at the moment.  I will send a couple pictures to you when we get back from our trip if you are interested.  Again, thank you for honesty, integrity, and how at ease you made me feel personally with what was a very big and important purchase, at least to me.

 D.M., Lakeland  FL


Enduring Passion - Delicately Detailed With Natural Diamonds



Dear Matt,

I just wanted to write and say thank you for my beautiful ring! Mark gave it to me on Monday and I was blown away! It's absolutely amazing! I appreciate all that you did for us as we planned buying this ring and it truly gave a special touch to our 10th anniversary! We look forward to working with you in the future as I am going to need a new wedding band now to go with this fabulous ring!! Thanks again, Matt!!

Always,

Karen S., Alberta CA


1930's Style Halo Ring Accented With Natural Diamonds

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