Customer Stories


Thank you for such wonderful customer service. Russian Brilliants are really first class, not only with their products but also with their customer service. From your first phone call to thank me for being a return customer to all of the help you gave me with the delivery people who had a hard time connecting with me since I was out of town, you were wonderful and I will certainly be buying from Russian Brilliants again.
Once again, thank you,
D.K. — Tooele, UT

It is so rare to find someone in business to be so kind and friendly and easy to have a conversation with as the owner. Thank you. I am sure to be a loyal customer.
L.L. — Naugatuck, CT

Hi Matt,
I got my beautiful ring yesterday! It looks great! Thank you so much for the superior customer service. You and Lorraine are a class act. Have a great weekend.
H.L. — Ellicott, MD

Good Morning,
In a single word AMAZING, could not stop looking at my ring until I went to sleep.
Thanks so very, very much.
T.B. — Virginia

I have received the ring you made for me and proposed to my girlfriend ( who is now my fiancé ) and I wanted to thank you for such an amazing job you have done creating this ring for me and for a very easy and stress free process. You guys have been fantastic and made this whole process a great experience from the first emails and phone call right through to receiving. My fiancé absolutely loves the diamond and the platinum setting and every person that sees it is taken back by how beautiful it is. I cannot thank you enough and I appreciate all your time and effort. I wish you all the best in the future.
Sincerest thanks,
A.D. — Australia


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