Customer Stories

On Wednesday my husband texted me at work and told me my ring had arrived. I could hardly wait to get home and open the package from Russian Brilliants! My ring is absolutely stunning - it's everything I wanted and more. The stone is gorgeous, the band is simple but elegant, and the setting is perfect. Thank you Matt for your advice in choosing the right cut for the stone and designing the band that I wanted for my ring. I love it, love it, love it. Perhaps some time in the near future I could have a wedding band made to match the band on my new ring. When I wore my ring to work my colleagues were absolutely green with envy and shocked that I owned such a beautiful ring and with a 5 carat stone no less! Looking forward to doing business with you in the future.
Thanks for everything :)

Thank you for such wonderful customer service. Russian Brilliants are really first class, not only with their products but also with their customer service. From your first phone call to thank me for being a return customer to all of the help you gave me with the delivery people who had a hard time connecting with me since I was out of town, you were wonderful and I will certainly be buying from Russian Brilliants again.
Once again, thank you,

It is so rare to find someone in business to be so kind and friendly and easy to have a conversation with as the owner. Thank you. I am sure to be a loyal customer.

Hi Matt,
I got my beautiful ring yesterday! It looks great! Thank you so much for the superior customer service. You and Lorraine are a class act. Have a great weekend.

Good Morning,
In a single word AMAZING, could not stop looking at my ring until I went to sleep.
Thanks so very, very much.