Customer Stories


Well, what can I say? The stone, the ring, the craftsmanship is simply STUNNING. When I opened the ring box, it was a very sunny day in NYC and the room was full of natural sunlight...and the ring just lit up. Such a beautiful stone! Such a perfect placement of it in the setting! Simply beautiful!!  My parents were next to me when we received the delivery and they were overwhelmed as well of how beautiful the entire ring is.

In other words, I am BEYOND grateful to you, Matt and the entire Russian Brilliants team for helping me through this and making this ring and the stone so very beautiful. I cannot praise you enough for being so patient with me and working with me every step of the way to get the final product to be exactly as I wanted. Thank you so very much and I can promise you that you now have another loyal customer.
V.K. — Brooklyn, New York

I want to express my gratitude to you and Russian Brilliants!  I have had such a wonderful experience with you from guiding me on which shape I would love, sending me stones to look at, and even setting the stone in my own diamond accent ring.  You were very flexible with my timeframe.  I really wanted to wear this on my 2 year wedding anniversary trip and Russian Brilliants was able to build a new head and set the stone in my own ring in just 2 weeks!  I chose the 3 carat Radiant cut.  I was concerned that it might be too big and therefore not look natural or like a real diamond.  When I received the ring, I was AMAZED!!  It looks gorgeous!!!  I used to work for a popular Jewelry Store so I know what a diamond should look like.  Someone with a trained eye in the business could not tell that this is a simulated diamond!  It looks so natural and so real, absolutely beautiful!!
 
Thank you so much for your wonderful personalized customer service, great price, promptness and beautiful work!!!  I will definitely recommend your company and will look to you for any future needs!
C.L. — Atlanta, Georgia

Thank you very much for helping me out during the ring design process.  I received my ring on Saturday and the setting is absolutely beautiful, and the design is exactly what I wanted. Thank you again.
L. G. — Bloomingberg, New York

Hi Lorraine ,
I hope you are having a fantastic day!  I know I am!!!  I just received my ring and it is beautiful!  Please thank Mr. Meis for such excellent craftsmanship.  The ring fits perfectly too.  Just stunning! I was very nervous about purchasing the ring as I've not ever ordered jewelry over the internet.  You made it feel very personal, taking the time to call me and assure me that everything will be fine.
Have a great day!
H. N. — Round Rock, Texas

Hi Vicki,
I just wanted to let you know how happy I am with my beautiful ring!  Thank you so much for all your assistance and patience with me - it was a big decision having this made as I'm sure you could tell from my frequent emails, but it was definitely the right decision!  It is absolutely beautiful and everyone (including myself) can't stop looking at it!  I am so happy with the craftsmanship, how real it looks and the complete service offered.  So I would like to thank you so much again for the whole experience and fantastic service you provided - and I would also like to pass on my thanks to the person who crafted my ring.
J. — United Kingdom


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